Last Updated on: 8th November 2024, 05:10 pm
Good news for BISP program beneficiaries! The Benazir Income Support Program has started disbursing a bonus payment of Rs 10,500 to many beneficiaries across Pakistan. While this update brings relief to many people, some recipients have been facing “Error code 938” while checking their payment status. Here’s what this error means and how you can resolve it.
What exactly is the BISP Error 938?
“Error 938” is affecting several BISP beneficiaries who have received payment confirmation via 8171 SMS service but are unable to get their funds. This error usually occurs at the end of payment sessions, especially when many transactions are being processed simultaneously. The BISP staff is aware of this issue and is actively working on its resolution.
Why are BISP beneficiaries seeing Error 938?
Error 938 usually occurs due to high transaction volumes, especially during payment distribution. Some important factors are:
- High server demand: During peak hours, high demand can lead to transaction issues.
- Checking for incomplete data: Errors can occur if there are discrepancies in a beneficiary’s CNIC or other personal details.
- System delays: Large transaction loads can slow down the BISP system and lead to delays in troubleshooting.
Government Measures To Resolve 938 Error
In order to address this issue, the government has taken several measures:
- Automatic troubleshooting: In most cases, Error 938 should resolve itself without any additional intervention from the beneficiary.
- Support from local BISP offices: In case of ongoing issues, local BISP offices are available to assist beneficiaries.
- Continuous monitoring: The technical team monitors system loads to reduce similar errors in the future.
3 Steps to Follow When 938 Error Occurs
When you face a 938 error code, here are some things you can do:
- Automatic resolution of errors: BISP said that most errors will resolve without manual intervention. Patience may be all you need.
- Check payment status: SMS your NADRA ID card number to 8171 to monitor your payment status updates.
- Visit a BISP office: For unresolved errors, contact the nearest BISP Tehsil office for assistance.
| Action | Description |
|---|---|
| Automatic Resolution | Wait for the BISP system to automatically resolve the error, if possible. |
| Check Payment Status | Send an SMS with your CNIC to 8171 to receive updates on your payment status. |
| Visit the BISP Office | If the issue remains, visit your nearest BISP Tehsil office for more assistance. |
Last Words
If you are having the BISP error 938 while receiving payments, rest assured: the government is working to resolve these issues. Following these steps will keep you updated and able to collect your funds as soon as they are available.