Last Updated on: 29th October 2024, 09:06 pm
Many people joining the Benazir Income Support Program (BISP) have faced deductions while receiving their stipends. Fortunately, BISP has a system in place to address and prevent these issues. If you need to file a complaint, remember to take your original ID card and registered mobile number to the nearest BISP Tehsil office. Staff will gladly help you complete the Shikayat form. Typically, we review complaints within eight to ten days of their filing.
What’s the procedure for registering for the BISP stipend deduction?
You can also track the status of your program application. For more information, visit the BISP website for more instructions.
Step 1: Visit the Nearest BISP Tehsil Center
First, make your way to the nearest BISP office during regular business hours, bearing in mind that the office remains closed on Saturdays and Sundays. Arriving during opening hours will help you avoid delays.
Step 2: Share Details With the Assistant Director
Share all your information about the stipend deduction with the Assistant Director of the Tehsil Office. Tell details about your location, deduction type, and stipend receipt.
Step 3: Request and Fill Out the Complaint Form
Ask the representative for a complaint form. Fill in the required fields with details, including your ID number, mobile number, and complete residential address.
Step 4: Enter Personal Information in the Form
Make sure the form contains your CNIC number, registered phone number, and the location where you received the money. Please provide your complete address and all details of the amount deducted.
Step 5: Track the Status of Your Complaint
BISP will start investigating your complaint, which may take up to a month. During this time, you will receive SMS updates on the progress.
Step 6: Receive the Deducted Amount (If Approved)
Your bank account will receive the deducted amount upon verification of the deduction. We will take action against the agent if you have suffered a loss of Rs 500 or Rs 1000. BISP will definitely issue a full refund to you.
Step 7: Legal Action on Verified Complaints
We will take legal action against the relevant bank agent for confirmed deductions. This action ensures that the agent faces sanctions in accordance with the law.
Step 8: Contact the BISP Helpline for More Assistance
If you have any more questions or complaints, please contact the BISP Helpline on 080026477.
Last Words
If you have incurred unjustified deductions from your BISP stipend, follow this process to file a complaint and reclaim the full amount. BISP will review your complaint and make sure that you receive the right amount in the future. For complete instructions and more details, visit the official BISP website.